Citizens Bank, National Association: SBA Lending Record
What SBA's own loan files show about Citizens Bank, National Association as an SBA lender, and how a lender's record bears on a feasibility study.
Citizens Bank, National Association: the loans on file
SBA lists 2,264 loans approved in FY2017 to FY2026 under Citizens Bank, National Association, with gross dollars approved of $698.7 million. None of them is a 504 loan, so the count there is 0 and 7(a) holds all 2,264. The bank is the holder SBA shows today or last showed, so the page speaks of holdings, not of who made the loans.
Few classed loans, mostly restaurants
1,853 loans sit outside any asset class, which leaves a thin classed record. Full-service restaurant is the biggest classed group at 80 loans, then limited-service restaurant at 48, automotive mechanical repair (car and truck) at 43, dental office at 41 and medical office (physicians) at 40. Beauty salon adds 34. Because so few loans are classed, a borrower should not read much into the ranking and should rely on the project's own market evidence.
States by loan count
Massachusetts has 527 loans and Pennsylvania 431. Michigan has 308, New York 215 and Ohio 181. Rhode Island adds 168 and New Hampshire 150. The footprint is a compact list of states rather than the whole country, which is useful context for a borrower in one of them and irrelevant to one elsewhere.
A high cancellation floor
Cancellation reaches 25.3% on the FY2017 to FY2024 approvals; read that as a floor. Loan Analytics withholds the ceiling, so no figure is offered for loans still undisbursed. Charge-offs look different: of the 1,400 loans disbursed in FY2017 to FY2021, 3.7% carry a charge-off so far (floor basis) and the five-year-from-approval figure is 2.1%. A high cancellation figure says only that many approved loans did not go on to disburse; the file does not say why, and neither does this page.
Bringing a study to any lender
The feasibility study carries the argument for a project: who will use it, what it costs, whether the income supports the debt when sales fall short and what an appraiser can defend. A holder's loan count is background. It describes SBA's record of loans, and a borrower should treat it as context without expecting any commitment.
SBA loans held by Citizens Bank, National Association
SBA guarantees these loans; the lender does not. The lender's name and every figure come from the U.S. Small Business Administration's public 7(a) and 504 FOIA file (data.sba.gov).
7(a) lender is the bank or lender the loan is currently assigned to (or last held it), as SBA records it; 504 lender is the Certified Development Company (CDC). 504 third-party (first-lien) lenders are free text with no identifier and are not credited.
| Loans approved, FY2017 to FY2026 | 2,264 |
|---|---|
| Gross dollars approved | $698.7 million |
| SBA 7(a) loans | 2,264 |
| SBA 504 loans | 0 |
Cancellation and charge-off
| Cancelled after approval, FY2017 to FY2024 approvals (a floor) | 25.3% |
|---|---|
| The same, counting loans still undisbursed as cancelled (a ceiling) | withheld |
| Charged off to date, FY2017 to FY2021 disbursed loans (a floor) | 3.7% |
| Charged off within five years of approval | 2.1% |
| Loans in that cohort | 1,400 |
Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.
Loans by asset class
| Asset class | Loans |
|---|---|
| Not in any of the 39 asset classes | 1,853 |
| Full-service restaurant | 80 |
| Limited-service restaurant | 48 |
| Automotive mechanical repair (car and truck) | 43 |
| Dental office | 41 |
| Medical office (physicians) | 40 |
| Beauty salon | 34 |
| Child care center | 24 |
| Liquor store | 17 |
| Grocery store | 14 |
| Fitness center | 11 |
| Data center | 10 |
| Skilled nursing | 7 |
| Coffee shop and snack bar | 6 |
Classes with 5 or more loans; smaller ones are withheld, and more where a small one could be derived.
Loans by project state
| State or area | Loans |
|---|---|
| Massachusetts | 527 |
| Pennsylvania | 431 |
| Michigan | 308 |
| New York | 215 |
| Ohio | 181 |
| Rhode Island | 168 |
| New Hampshire | 150 |
| New Jersey | 110 |
| Connecticut | 99 |
| Delaware | 27 |
| Vermont | 14 |
| Florida | 12 |
| California | 6 |
States with 5 or more loans; smaller ones are withheld, and more where a small one could be derived.
A value marked withheld rests on fewer than 5 loans, or is withheld so that such a figure cannot be derived from other published figures.
Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; Loan Analytics lender cell LP-fdic-57957.
Loan Analytics prepares the feasibility study a lender reads before it commits: for a commercial project anywhere in the United States, financed under SBA 7(a), SBA 504, USDA Business and Industry or a conventional bank loan, by Citizens Bank, National Association or any other lender. Tell us the project and the lender's deadline, and we reply with scope, timeline and fee.
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