Auto Repair Shop Feasibility Study in Massachusetts
What SBA's own loan files show about automotive mechanical repair (car and truck) lending in Massachusetts, and what a feasibility study for a project there has to test.
Small tickets and a heavy 504 hand
Massachusetts repair shops borrow small. The median SBA loan for mechanical repair of cars and trucks here is $130,000, only 0.55x the class's national median, while the middle half of the 373 approvals from FY2017 to FY2026 sits between $50,000 and $381,000. What the state does differently is lean on SBA 504: 89 of those loans went through the program, against 284 under SBA 7(a), a notable 504 share given how small the loans are. The location quotient of 1.13x says repair shops take a modestly larger part of the Massachusetts SBA book than they do nationally, and the class ranks 5 of 39 inside the state and 11 of 51 among states. The Massachusetts median and both outcome floors show no outlier reading, so the small median is something to test locally rather than a repair-shop signal on its own.
Lenders and counties
Eastern Bank is the dominant 7(a) lender with 86 loans worth $11.7 million, followed by TD Bank, National Association at 30 and Rockland Trust Company at 14. Live Oak Banking Company holds only 10 loans, yet they total $11.4 million, so the loans it holds are much larger on average. The 504 side rests on Granite State Economic Development Corporation, with 38 loans and $20.8 million, and Bay Colony Development Corporation, with 31. Middlesex County leads with 82 loans, ahead of Worcester at 61 and Essex at 54. Franchised shops are a small minority at 3.2% of loans.
What the floors mean for a shop owner and a bank
No less than 13.1% of Massachusetts repair approvals from FY2017 to FY2024 ended in cancellation, rising to 13.8% if loans not yet drawn are counted the same way. Charge-offs have reached 2.9% of the 171 shop loans disbursed in FY2017 to FY2021, with 1.2% failing inside five years; both figures can only rise as open loans season. A study for a shop here has to measure demand from the vehicles registered and serviced in the trade area against dealer service departments and the shops already there, cost the lifts, equipment and any environmental work the site needs, and show debt service coverage built on realistic bay utilisation and technician hours. If real estate is in the deal, the appraisal of a special-purpose garage is the hardest number to defend, and the study should give the appraiser comparable income support.
Read the class boundary carefully. Truck service is coded with car repair and cannot be pulled apart, whereas Massachusetts shops doing collision, paint or interior work, auto glass, quick oil changes or other automotive repair are coded elsewhere and are missing from these counts. A shop that combines collision work with mechanical repair may sit outside this page, depending on how its lender coded it.
SBA 7(a) and 504 automotive mechanical repair (car and truck) loans in Massachusetts
| Loans approved, FY2017 to FY2026 | 373 |
|---|---|
| Gross dollars approved | $122.6 million |
| Median loan | $130,000 |
| Middle half of loans, from | $50,000 |
| Middle half of loans, to | $381,000 |
| SBA 7(a) loans | 284 |
| SBA 504 loans | 89 |
| Franchise share of loans | 3.2% |
| Rank among states for automotive mechanical repair (car and truck) loans | 11 of 51 |
| Rank of automotive mechanical repair (car and truck) among classes in Massachusetts | 5 of 39 |
| Location quotient (share of loans against the national share) | 1.13x |
| Median loan against the national median for the class | 0.55x |
Cancellation and charge-off
| Cancelled after approval, FY2017 to FY2024 approvals (a floor) | 13.1% |
|---|---|
| The same, counting loans still undisbursed as cancelled (a ceiling) | 13.8% |
| Charged off to date, FY2017 to FY2021 disbursed loans (a floor) | 2.9% |
| Charged off within five years of approval | 1.2% |
| Loans in that cohort | 171 |
Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.
SBA 7(a) and 504 automotive mechanical repair (car and truck) loans approved in Massachusetts, by fiscal year
| Fiscal year | Loans | Dollars |
|---|---|---|
| FY2017 | 56 | $6.7 million |
| FY2018 | 35 | $5.8 million |
| FY2019 | 35 | $10.9 million |
| FY2020 | 38 | $10.1 million |
| FY2021 | 37 | $18.1 million |
| FY2022 | 31 | $10.9 million |
| FY2023 | 22 | $12.5 million |
| FY2024 | 36 | $14.3 million |
| FY2025 | 43 | $17.7 million |
| FY2026 | 40 | $15.6 million |
Most active SBA lenders
| Lender | Loans | Dollars |
|---|---|---|
| Granite State Economic Development Corporation | 38 | $20.8 million |
| Bay Colony Development Corporation | 31 | $13.3 million |
| New England Certified Development Corporation | 8 | $4.2 million |
| Worcester Business Development Corporation | 6 | $4.9 million |
| Lender | Loans | Dollars |
|---|---|---|
| Eastern Bank | 86 | $11.7 million |
| TD Bank, National Association | 30 | $4.3 million |
| Rockland Trust Company | 14 | $3.4 million |
| Manufacturers and Traders Trust Company | 14 | $1.0 million |
| Live Oak Banking Company | 10 | $11.4 million |
Where the loans are, by county
| County | Loans |
|---|---|
| MIDDLESEX | 82 |
| WORCESTER | 61 |
| ESSEX | 54 |
| PLYMOUTH | 38 |
| NORFOLK | 36 |
| SUFFOLK | 26 |
| HAMPDEN | 20 |
| BARNSTABLE | 18 |
| BRISTOL | 18 |
| HAMPSHIRE | 8 |
Truck service cannot be separated from car repair. Not in this class: body, paint and interior 811121, glass 811122, oil change 811191 and all other automotive repair 811198. Shared code: Truck repair shops are indexed to 811111 with car repair.
Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; Loan Analytics loan-outcome cell SA-MA-C28.
Related feasibility study pages
- Feasibility study data and consultants for Massachusetts
- Feasibility studies for automotive repair projects
- SBA 7(a) Auto Repair Shop Feasibility Study
- SBA 504 Auto Repair Shop Feasibility Study
- SBA feasibility study company
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