Quick Service Restaurant Feasibility Study in Massachusetts

What SBA's own loan files show about limited-service restaurant lending in Massachusetts, and what a feasibility study for a project there has to test.

Massachusetts finances its quick service restaurants with small loans. The median is $150,000, only 0.48x the limited-service restaurant median nationally, and that median is what distinguishes the Massachusetts cell from both the state's lending overall and the class nationally. The class still places 2 of 39 among classes in Massachusetts, with 555 approvals worth $168.3 million from FY2017 to FY2026, while the state ranks 12 of 54 among states for the class. At 0.87x, the location quotient puts quick service slightly below its national weight in Massachusetts.

Independent operators and local banks

Franchise units account for 20.2% of loans, so most Massachusetts borrowers are independent operators rather than brand franchisees. The middle half of loans runs from $62,350 to $400,000. SBA 7(a) carries 497 approvals and SBA 504 carries 58. Eastern Bank holds 80 of the 7(a) loans worth $13.0 million, TD Bank, National Association 37, Santander Bank, National Association 32 and Beacon Bank and Trust 21. Granite State Economic Development Corporation leads 504 with 26 loans, ahead of Bay Colony Development Corporation with 13. Eastern Bank's 80 are loans SBA shows in its hands today.

What the Massachusetts floors say about risk

The charge-off floor is 9.1% across 219 loans disbursed in FY2017 to FY2021, and 6.4% failed before their fifth anniversary, which means most Massachusetts losses arrived early. Massachusetts cancellations fall between a floor of 11.5% and a ceiling of 12.7%. A small loan does not mean a small risk. Approvals grew from 45 and $7.2 million in FY2018 to 88 and $34.6 million in FY2025.

Testing a Massachusetts quick service plan

The counties with the most approvals are Middlesex with 117, Essex with 84, Suffolk with 76 and Norfolk with 54, with Plymouth at 48, Bristol at 45 and Barnstable at 40. A study has to test demand at the actual storefront: foot traffic, lunch and evening dayparts, delivery share and the competing operators on the block. Cost testing is about the refit and equipment. Coverage should be built from the operator's own history where one exists, and from conservative covers where it does not. For an acquisition, the valuation must support the price paid for the business, since real estate backs few of these loans. Limited-service restaurants carry no coding caveat beyond the floors.

SBA 7(a) and 504 limited-service restaurant loans in Massachusetts

Loans approved, FY2017 to FY2026555
Gross dollars approved$168.3 million
Median loan$150,000
Middle half of loans, from$62,350
Middle half of loans, to$400,000
SBA 7(a) loans497
SBA 504 loans58
Franchise share of loans20.2%
Rank among states for limited-service restaurant loans12 of 54
Rank of limited-service restaurant among classes in Massachusetts2 of 39
Location quotient (share of loans against the national share)0.87x
Median loan against the national median for the class0.48x

Cancellation and charge-off

Cancelled after approval, FY2017 to FY2024 approvals (a floor) 11.5%
The same, counting loans still undisbursed as cancelled (a ceiling)12.7%
Charged off to date, FY2017 to FY2021 disbursed loans (a floor) 9.1%
Charged off within five years of approval6.4%
Loans in that cohort219

Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.

SBA 7(a) and 504 limited-service restaurant loans approved in Massachusetts, by fiscal year

020406080100FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025FY2026Loans, FY2017: 59Loans, FY2018: 45Loans, FY2019: 57Loans, FY2020: 43Loans, FY2021: 42Loans, FY2022: 45Loans, FY2023: 49Loans, FY2024: 70Loans, FY2025: 88Loans, FY2026: 57
Fiscal yearLoansDollars
FY201759$10.3 million
FY201845$7.2 million
FY201957$11.4 million
FY202043$11.0 million
FY202142$18.7 million
FY202245$16.3 million
FY202349$16.3 million
FY202470$20.5 million
FY202588$34.6 million
FY202657$22.1 million

Most active SBA lenders

SBA 504: lenders by loans approved (the current holder of each loan, as SBA reports it)
LenderLoansDollars
Granite State Economic Development Corporation26$9.6 million
Bay Colony Development Corporation13$7.0 million
New England Certified Development Corporation7$5.4 million
South Eastern Economic Development Corporation7$3.9 million
SBA 7(a): lenders by loans approved (the current holder of each loan, as SBA reports it)
LenderLoansDollars
Eastern Bank80$13.0 million
TD Bank, National Association37$6.6 million
Santander Bank, National Association32$5.2 million
Manufacturers and Traders Trust Company24$3.7 million
Beacon Bank and Trust21$6.9 million

Where the loans are, by county

CountyLoans
MIDDLESEX117
ESSEX84
SUFFOLK76
NORFOLK54
PLYMOUTH48
BRISTOL45
WORCESTER41
BARNSTABLE40
HAMPDEN27
HAMPSHIRE9

Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; Loan Analytics loan-outcome cell SA-MA-C35.

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