Quick Service Restaurant Feasibility Study in the Worcester, MA Metro Area
What SBA's own loan files show about limited-service restaurant lending in the Worcester, MA Metro Area, and what a feasibility study for a project there has to test.
Worcester: third in class, with small loans
Worcester shows 41 limited-service restaurant loans and $7.8 million approved, FY2017 through FY2026. Worcester stands 81 of 779 areas for the class, while limited-service restaurants are third locally, 3 of 39. The location quotient of 0.60x means limited-service restaurant counts for less in Worcester than in the national mix. Worcester County, MA carries 41 of the loans.
$87,200 is the median in Worcester, and the middle half sits between $42,000 and $220,000. At 0.28x of the national class median, Worcester's median means loans run smaller than usual. Loan Analytics does not print the Worcester split between 7(a) and 504. 22.0% of the loans in Worcester belong to franchised units.
Three banks, all with small average loans
TD Bank, National Association, Cornerstone Bank (MA) and Santander Bank, National Association each show a small dollar total for their loans. The 7(a) names are 7 loans for $277,000 at TD Bank, National Association, 5 loans for $572,000 at Cornerstone Bank (MA), and 5 loans for $229,000 at Santander Bank, National Association. Holder counts for Worcester come from SBA bookkeeping, not the habits of institutions. Two of the three holders average well under the $87,200 median loan, while Cornerstone Bank (MA) averages above it.
The Worcester cohort is too thin for rates, leaving the cell unmeasured. By year: FY2019, 9 loans and $1.4 million, FY2023, 7 loans and $774,300, and FY2024, 6 loans and $2.1 million. In Worcester, thin counts hide the missing years, and FY2024's 6 loans carried the largest dollar total of the three printed years. For Worcester, membership follows project counties, hence counts can run short.
Questions for a Worcester limited-service restaurant study
With a median of $87,200, the study should list what is financed: equipment, leasehold work, inventory or a purchase of an existing unit. Daily transactions must be tied to traffic and to the stop rates of similar units, with nearby competitors and same-brand stores considered. For a franchise unit, royalty and advertising charges belong in every month's margin, and the cash plan should show the payment met in a weak opening quarter. The study should also show that the unit does not depend on a single daypart: breakfast, lunch and late-night trade can each be estimated from traffic and nearby employers, with seasonality shown month by month.
SBA limited-service restaurant loans in the Worcester, MA Metro Area
| Loans approved, FY2017 to FY2026 | 41 |
|---|---|
| Gross dollars approved | $7.8 million |
| Median loan | $87,200 |
| Middle half of loans, from | $42,000 |
| Middle half of loans, to | $220,000 |
| SBA 7(a) loans | withheld |
| SBA 504 loans | withheld |
| Franchise share of loans | 22.0% |
| Rank among metro and micro areas for limited-service restaurant loans | 81 of 779 |
| Rank of limited-service restaurant among the classes in this area | 3 of 39 |
| Location quotient (share of loans against the national share) | 0.60x |
| Median loan against the national median for the class | 0.28x |
Cancellation and charge-off
| Cancelled after approval, FY2017 to FY2024 approvals (a floor) | withheld |
|---|---|
| Charged off to date, FY2017 to FY2021 disbursed loans (a floor) | withheld |
Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.
SBA limited-service restaurant loans approved in the Worcester, MA Metro Area, by fiscal year
| Fiscal year | Loans | Dollars |
|---|---|---|
| FY2017 | withheld | withheld |
| FY2018 | withheld | withheld |
| FY2019 | 9 | $1.4 million |
| FY2020 | withheld | withheld |
| FY2021 | 0 | $0 |
| FY2022 | withheld | withheld |
| FY2023 | 7 | $774,300 |
| FY2024 | 6 | $2.1 million |
| FY2025 | withheld | withheld |
| FY2026 | withheld | withheld |
Most active SBA lenders
| Lender | Loans | Dollars |
|---|---|---|
| TD Bank, National Association | 7 | $277,000 |
| Cornerstone Bank (MA) | 5 | $572,000 |
| Santander Bank, National Association | 5 | $229,000 |
Lenders with 5 or more loans here; a lender with fewer is not listed, and loans SBA or a receiver holds are counted but never listed as a lender.
Where the loans are, by county
| County | Loans |
|---|---|
| Worcester County, MA | 41 |
Counties with 5 or more loans; smaller ones are not listed.
Metro is the CBSA (metropolitan or micropolitan statistical area) of the loan's project county, July 2023 delineation (OMB Bulletin 23-01). The county is matched by name (manifests/ld2/county-cbsa-map.csv); a loan whose county cannot be placed in a 2023 CBSA is left out of every metro.
A value marked withheld rests on fewer than 5 loans, or is withheld so that such a figure cannot be derived from other published figures.
Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; areas from the U.S. Census Bureau CBSA delineation, July 2023 (OMB Bulletin 23-01); Loan Analytics metro cell MA-49340-C35.
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