Quick Service Restaurant Feasibility Study in the Worcester, MA Metro Area

What SBA's own loan files show about limited-service restaurant lending in the Worcester, MA Metro Area, and what a feasibility study for a project there has to test.

Worcester: third in class, with small loans

Worcester shows 41 limited-service restaurant loans and $7.8 million approved, FY2017 through FY2026. Worcester stands 81 of 779 areas for the class, while limited-service restaurants are third locally, 3 of 39. The location quotient of 0.60x means limited-service restaurant counts for less in Worcester than in the national mix. Worcester County, MA carries 41 of the loans.

$87,200 is the median in Worcester, and the middle half sits between $42,000 and $220,000. At 0.28x of the national class median, Worcester's median means loans run smaller than usual. Loan Analytics does not print the Worcester split between 7(a) and 504. 22.0% of the loans in Worcester belong to franchised units.

Three banks, all with small average loans

TD Bank, National Association, Cornerstone Bank (MA) and Santander Bank, National Association each show a small dollar total for their loans. The 7(a) names are 7 loans for $277,000 at TD Bank, National Association, 5 loans for $572,000 at Cornerstone Bank (MA), and 5 loans for $229,000 at Santander Bank, National Association. Holder counts for Worcester come from SBA bookkeeping, not the habits of institutions. Two of the three holders average well under the $87,200 median loan, while Cornerstone Bank (MA) averages above it.

The Worcester cohort is too thin for rates, leaving the cell unmeasured. By year: FY2019, 9 loans and $1.4 million, FY2023, 7 loans and $774,300, and FY2024, 6 loans and $2.1 million. In Worcester, thin counts hide the missing years, and FY2024's 6 loans carried the largest dollar total of the three printed years. For Worcester, membership follows project counties, hence counts can run short.

Questions for a Worcester limited-service restaurant study

With a median of $87,200, the study should list what is financed: equipment, leasehold work, inventory or a purchase of an existing unit. Daily transactions must be tied to traffic and to the stop rates of similar units, with nearby competitors and same-brand stores considered. For a franchise unit, royalty and advertising charges belong in every month's margin, and the cash plan should show the payment met in a weak opening quarter. The study should also show that the unit does not depend on a single daypart: breakfast, lunch and late-night trade can each be estimated from traffic and nearby employers, with seasonality shown month by month.

SBA limited-service restaurant loans in the Worcester, MA Metro Area

Loans approved, FY2017 to FY202641
Gross dollars approved$7.8 million
Median loan$87,200
Middle half of loans, from$42,000
Middle half of loans, to$220,000
SBA 7(a) loanswithheld
SBA 504 loanswithheld
Franchise share of loans22.0%
Rank among metro and micro areas for limited-service restaurant loans81 of 779
Rank of limited-service restaurant among the classes in this area3 of 39
Location quotient (share of loans against the national share)0.60x
Median loan against the national median for the class0.28x

Cancellation and charge-off

Cancelled after approval, FY2017 to FY2024 approvals (a floor)withheld
Charged off to date, FY2017 to FY2021 disbursed loans (a floor)withheld

Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.

SBA limited-service restaurant loans approved in the Worcester, MA Metro Area, by fiscal year

0246810FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025FY2026Loans, FY2019: 9Loans, FY2021: 0Loans, FY2023: 7Loans, FY2024: 6
Fiscal yearLoansDollars
FY2017withheldwithheld
FY2018withheldwithheld
FY20199$1.4 million
FY2020withheldwithheld
FY20210$0
FY2022withheldwithheld
FY20237$774,300
FY20246$2.1 million
FY2025withheldwithheld
FY2026withheldwithheld

Most active SBA lenders

SBA 7(a): lenders by loans approved (the current holder of each loan, as SBA reports it)
LenderLoansDollars
TD Bank, National Association7$277,000
Cornerstone Bank (MA)5$572,000
Santander Bank, National Association5$229,000

Lenders with 5 or more loans here; a lender with fewer is not listed, and loans SBA or a receiver holds are counted but never listed as a lender.

Where the loans are, by county

CountyLoans
Worcester County, MA41

Counties with 5 or more loans; smaller ones are not listed.

Metro is the CBSA (metropolitan or micropolitan statistical area) of the loan's project county, July 2023 delineation (OMB Bulletin 23-01). The county is matched by name (manifests/ld2/county-cbsa-map.csv); a loan whose county cannot be placed in a 2023 CBSA is left out of every metro.

A value marked withheld rests on fewer than 5 loans, or is withheld so that such a figure cannot be derived from other published figures.

Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; areas from the U.S. Census Bureau CBSA delineation, July 2023 (OMB Bulletin 23-01); Loan Analytics metro cell MA-49340-C35.

Loan Analytics prepares the feasibility study a lender reads before it commits: for a limited-service restaurant project in the Worcester, MA Metro Area, financed under SBA 7(a), SBA 504, USDA Business and Industry or a conventional bank loan. Tell us the project and the lender's deadline, and we reply with scope, timeline and fee.

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