Restaurant Feasibility Study in the Worcester, MA Metro Area
What SBA's own loan files show about full-service restaurant lending in the Worcester, MA Metro Area, and what a feasibility study for a project there has to test.
Worcester: small restaurant loans, settled cancellations
Worcester records 79 full-service restaurant loans over FY2017 to FY2026, amounting to $28.3 million, every one of them in Worcester County. Locally restaurants are the top class, first among 39, and the area stands 66 of 821 for the class; its 0.78x location quotient puts restaurants beneath the nationwide weight. The median loan of $208,000 is 0.76x the national midpoint, between quartiles of $87,500 and $467,500. Cancellation after approval is 19.0% among FY2017 to FY2024 approvals, while the upper bound, which treats undisbursed loans as cancelled, gives 19.0% again, so the figure is exact.
A strong 504 share and named holders
Of the 79 loans, 56 are 7(a) and 23 are 504, about a quarter on the real-estate program. In 504, Worcester Business Development Corporation holds 7 loans worth $3.9 million and Bay Colony Development Corporation 6 worth $3.6 million. In 7(a), Avidia Bank is credited with 9 loans worth $5.8 million, Santander Bank, National Association with 7 worth $904,400, TD Bank, National Association with 6 worth $376,500, and Eastern Bank and Cornerstone Bank (MA) with 5 each, worth $1.2 million and $575,800. SBA's holder records say nothing of anyone's policy.
What is withheld
Two figures are kept out for lack of loans, the franchise share and the charge-off rate, and neither is zero. Several yearly counts are blank too: FY2019 and FY2021 are not published, while FY2017 shows 13 loans and $3.2 million and FY2025 16 loans and $7.0 million, the high point, against 5 loans and $1.1 million in FY2026.
The study
Cancellation here is a settled 19.0% and the median loan is $208,000. A study here has to test whether the concept and its financing are ready before approval is relied on: seat demand against nearby operators, lease terms or purchase price, build-out cost against loans near the median, the case for 504 if the building is bought, and cash flow through slow months. A loan is counted only when its project county name is found on the 2023 metro map, so applicants outside that county should not read the figures as covering their own market.
SBA full-service restaurant loans in the Worcester, MA Metro Area
| Loans approved, FY2017 to FY2026 | 79 |
|---|---|
| Gross dollars approved | $28.3 million |
| Median loan | $208,000 |
| Middle half of loans, from | $87,500 |
| Middle half of loans, to | $467,500 |
| SBA 7(a) loans | 56 |
| SBA 504 loans | 23 |
| Franchise share of loans | withheld |
| Rank among metro and micro areas for full-service restaurant loans | 66 of 821 |
| Rank of full-service restaurant among the classes in this area | 1 of 39 |
| Location quotient (share of loans against the national share) | 0.78x |
| Median loan against the national median for the class | 0.76x |
Cancellation and charge-off
| Cancelled after approval, FY2017 to FY2024 approvals (a floor) | 19.0% |
|---|---|
| The same, counting loans still undisbursed as cancelled (a ceiling) | 19.0% |
| Charged off to date, FY2017 to FY2021 disbursed loans (a floor) | not reported: fewer than 30 loans in the cohort |
Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.
SBA full-service restaurant loans approved in the Worcester, MA Metro Area, by fiscal year
| Fiscal year | Loans | Dollars |
|---|---|---|
| FY2017 | 13 | $3.2 million |
| FY2018 | 8 | $2.4 million |
| FY2019 | withheld | withheld |
| FY2020 | 7 | $994,200 |
| FY2021 | withheld | withheld |
| FY2022 | 9 | $4.6 million |
| FY2023 | 8 | $6.0 million |
| FY2024 | 8 | $1.9 million |
| FY2025 | 16 | $7.0 million |
| FY2026 | 5 | $1.1 million |
Most active SBA lenders
| Lender | Loans | Dollars |
|---|---|---|
| Worcester Business Development Corporation | 7 | $3.9 million |
| Bay Colony Development Corporation | 6 | $3.6 million |
| Lender | Loans | Dollars |
|---|---|---|
| Avidia Bank | 9 | $5.8 million |
| Santander Bank, National Association | 7 | $904,400 |
| TD Bank, National Association | 6 | $376,500 |
| Eastern Bank | 5 | $1.2 million |
| Cornerstone Bank (MA) | 5 | $575,800 |
Lenders with 5 or more loans here; a lender with fewer is not listed, and loans SBA or a receiver holds are counted but never listed as a lender.
Where the loans are, by county
| County | Loans |
|---|---|
| Worcester County, MA | 79 |
Counties with 5 or more loans; smaller ones are not listed.
Metro is the CBSA (metropolitan or micropolitan statistical area) of the loan's project county, July 2023 delineation (OMB Bulletin 23-01). The county is matched by name (manifests/ld2/county-cbsa-map.csv); a loan whose county cannot be placed in a 2023 CBSA is left out of every metro.
A value marked withheld rests on fewer than 5 loans, or is withheld so that such a figure cannot be derived from other published figures.
Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; areas from the U.S. Census Bureau CBSA delineation, July 2023 (OMB Bulletin 23-01); Loan Analytics metro cell MA-49340-C34.
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