Quick Service Restaurant Feasibility Study in Connecticut

What SBA's own loan files show about limited-service restaurant lending in Connecticut, and what a feasibility study for a project there has to test.

Connecticut quick service: small loans, a high cancellation floor

Limited-service restaurants rank 3 of 39 among Connecticut's SBA classes, yet the state's location quotient for them is 0.76x, below their national weight, and Connecticut places 28 of 54 among states on 205 loans worth $60.8 million, all approved in FY2017 through FY2026. The median Connecticut loan of $155,400 is 0.50x the national median for the class. No headline figure here is an outlier, this small median included, so the cell is defined by its size profile and by its recent growth.

Banks and regions behind Connecticut's quick-service loans

Connecticut approvals rose sharply late in the series, from 7 in FY2020 and 8 in FY2021 to 34 in each of FY2025 and FY2026. Loans in the middle half span $50,000 to $417,000, and franchises take 28.8%, so most borrowers are independent operators. Of the 205 loans, 190 used 7(a) and 15 used 504. Santander Bank, National Association holds 33 for $6.8 million and Manufacturers and Traders Trust Company 29 for $4.3 million; Live Oak Banking Company has 14 Connecticut loans worth $11.9 million and Liberty Bank 14 worth $1.5 million, and TD Bank, National Association holds 11. Community Investment Corporation and New England Certified Development Corporation each hold 7 of the 504 loans. SBA's area field shows Capitol with 36 loans, South Central CT with 35, Western CT with 27 and Fairfield with 23.

Floors that point to execution

In Connecticut, 17.5% or more of quick-service approvals dated FY2017 to FY2024 ended up cancelled; the ceiling is 19.0%. Losses are substantial too: Connecticut has written off 9.3% of the 54 quick-service loans disbursed there over FY2017 to FY2021, and 3.7% within five years, so much of the damage came after the early years. All are floors. For a lender, late failures on small tickets point to margins and lease terms over the life of the loan, not just the opening. For a borrower, the high cancellation floor says approval is not funding: the lease, any franchise approval and the build-out schedule need to be firm first.

A Connecticut quick-service study must measure traffic and visibility at the site, lunch and dinner demand from nearby workers and households, and the chains already competing nearby. Cost covers build-out, kitchen equipment, signage and any franchise obligations. Coverage needs to hold at realistic first-year sales and at food and labour costs that rise over the term. If the borrower buys the pad, the appraisal will value it as small retail land and building, and the study should show that number. No coding caveat applies to this class.

SBA 7(a) and 504 limited-service restaurant loans in Connecticut

Loans approved, FY2017 to FY2026205
Gross dollars approved$60.8 million
Median loan$155,400
Middle half of loans, from$50,000
Middle half of loans, to$417,000
SBA 7(a) loans190
SBA 504 loans15
Franchise share of loans28.8%
Rank among states for limited-service restaurant loans28 of 54
Rank of limited-service restaurant among classes in Connecticut3 of 39
Location quotient (share of loans against the national share)0.76x
Median loan against the national median for the class0.50x

Cancellation and charge-off

Cancelled after approval, FY2017 to FY2024 approvals (a floor) 17.5%
The same, counting loans still undisbursed as cancelled (a ceiling)19.0%
Charged off to date, FY2017 to FY2021 disbursed loans (a floor) 9.3%
Charged off within five years of approval3.7%
Loans in that cohort54

Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.

SBA 7(a) and 504 limited-service restaurant loans approved in Connecticut, by fiscal year

010203040FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025FY2026Loans, FY2017: 15Loans, FY2018: 23Loans, FY2019: 10Loans, FY2020: 7Loans, FY2021: 8Loans, FY2022: 22Loans, FY2023: 24Loans, FY2024: 28Loans, FY2025: 34Loans, FY2026: 34
Fiscal yearLoansDollars
FY201715$4.3 million
FY201823$4.4 million
FY201910$1.0 million
FY20207$1.3 million
FY20218$1.1 million
FY202222$7.0 million
FY202324$6.8 million
FY202428$10.3 million
FY202534$12.3 million
FY202634$12.2 million

Most active SBA lenders

SBA 504: lenders by loans approved (the current holder of each loan, as SBA reports it)
LenderLoansDollars
Community Investment Corporation7$3.4 million
New England Certified Development Corporation7$2.6 million
SBA 7(a): lenders by loans approved (the current holder of each loan, as SBA reports it)
LenderLoansDollars
Santander Bank, National Association33$6.8 million
Manufacturers and Traders Trust Company29$4.3 million
Live Oak Banking Company14$11.9 million
Liberty Bank14$1.5 million
TD Bank, National Association11$1.1 million

Where the loans are, by county

CountyLoans
CAPITOL36
SOUTH CENTRAL CT35
WESTERN CT27
FAIRFIELD23
HARTFORD17
GREATER BRIDGEPORT16
NEW HAVEN15
NAUGATUCK VLY8
LOWER CT RIVER VLY7
SOUTHEASTERN CT7

Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; Loan Analytics loan-outcome cell SA-CT-C35.

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