Quick Service Restaurant Feasibility Study in Connecticut
What SBA's own loan files show about limited-service restaurant lending in Connecticut, and what a feasibility study for a project there has to test.
Connecticut quick service: small loans, a high cancellation floor
Limited-service restaurants rank 3 of 39 among Connecticut's SBA classes, yet the state's location quotient for them is 0.76x, below their national weight, and Connecticut places 28 of 54 among states on 205 loans worth $60.8 million, all approved in FY2017 through FY2026. The median Connecticut loan of $155,400 is 0.50x the national median for the class. No headline figure here is an outlier, this small median included, so the cell is defined by its size profile and by its recent growth.
Banks and regions behind Connecticut's quick-service loans
Connecticut approvals rose sharply late in the series, from 7 in FY2020 and 8 in FY2021 to 34 in each of FY2025 and FY2026. Loans in the middle half span $50,000 to $417,000, and franchises take 28.8%, so most borrowers are independent operators. Of the 205 loans, 190 used 7(a) and 15 used 504. Santander Bank, National Association holds 33 for $6.8 million and Manufacturers and Traders Trust Company 29 for $4.3 million; Live Oak Banking Company has 14 Connecticut loans worth $11.9 million and Liberty Bank 14 worth $1.5 million, and TD Bank, National Association holds 11. Community Investment Corporation and New England Certified Development Corporation each hold 7 of the 504 loans. SBA's area field shows Capitol with 36 loans, South Central CT with 35, Western CT with 27 and Fairfield with 23.
Floors that point to execution
In Connecticut, 17.5% or more of quick-service approvals dated FY2017 to FY2024 ended up cancelled; the ceiling is 19.0%. Losses are substantial too: Connecticut has written off 9.3% of the 54 quick-service loans disbursed there over FY2017 to FY2021, and 3.7% within five years, so much of the damage came after the early years. All are floors. For a lender, late failures on small tickets point to margins and lease terms over the life of the loan, not just the opening. For a borrower, the high cancellation floor says approval is not funding: the lease, any franchise approval and the build-out schedule need to be firm first.
A Connecticut quick-service study must measure traffic and visibility at the site, lunch and dinner demand from nearby workers and households, and the chains already competing nearby. Cost covers build-out, kitchen equipment, signage and any franchise obligations. Coverage needs to hold at realistic first-year sales and at food and labour costs that rise over the term. If the borrower buys the pad, the appraisal will value it as small retail land and building, and the study should show that number. No coding caveat applies to this class.
SBA 7(a) and 504 limited-service restaurant loans in Connecticut
| Loans approved, FY2017 to FY2026 | 205 |
|---|---|
| Gross dollars approved | $60.8 million |
| Median loan | $155,400 |
| Middle half of loans, from | $50,000 |
| Middle half of loans, to | $417,000 |
| SBA 7(a) loans | 190 |
| SBA 504 loans | 15 |
| Franchise share of loans | 28.8% |
| Rank among states for limited-service restaurant loans | 28 of 54 |
| Rank of limited-service restaurant among classes in Connecticut | 3 of 39 |
| Location quotient (share of loans against the national share) | 0.76x |
| Median loan against the national median for the class | 0.50x |
Cancellation and charge-off
| Cancelled after approval, FY2017 to FY2024 approvals (a floor) | 17.5% |
|---|---|
| The same, counting loans still undisbursed as cancelled (a ceiling) | 19.0% |
| Charged off to date, FY2017 to FY2021 disbursed loans (a floor) | 9.3% |
| Charged off within five years of approval | 3.7% |
| Loans in that cohort | 54 |
Both rates are floors. SBA withholds the status of open loans, so a loan counts as charged off only once SBA reports it; a rate needs at least 30 loans in its cohort and is otherwise not reported.
SBA 7(a) and 504 limited-service restaurant loans approved in Connecticut, by fiscal year
| Fiscal year | Loans | Dollars |
|---|---|---|
| FY2017 | 15 | $4.3 million |
| FY2018 | 23 | $4.4 million |
| FY2019 | 10 | $1.0 million |
| FY2020 | 7 | $1.3 million |
| FY2021 | 8 | $1.1 million |
| FY2022 | 22 | $7.0 million |
| FY2023 | 24 | $6.8 million |
| FY2024 | 28 | $10.3 million |
| FY2025 | 34 | $12.3 million |
| FY2026 | 34 | $12.2 million |
Most active SBA lenders
| Lender | Loans | Dollars |
|---|---|---|
| Community Investment Corporation | 7 | $3.4 million |
| New England Certified Development Corporation | 7 | $2.6 million |
| Lender | Loans | Dollars |
|---|---|---|
| Santander Bank, National Association | 33 | $6.8 million |
| Manufacturers and Traders Trust Company | 29 | $4.3 million |
| Live Oak Banking Company | 14 | $11.9 million |
| Liberty Bank | 14 | $1.5 million |
| TD Bank, National Association | 11 | $1.1 million |
Where the loans are, by county
| County | Loans |
|---|---|
| CAPITOL | 36 |
| SOUTH CENTRAL CT | 35 |
| WESTERN CT | 27 |
| FAIRFIELD | 23 |
| HARTFORD | 17 |
| GREATER BRIDGEPORT | 16 |
| NEW HAVEN | 15 |
| NAUGATUCK VLY | 8 |
| LOWER CT RIVER VLY | 7 |
| SOUTHEASTERN CT | 7 |
Source: U.S. Small Business Administration, 7(a) and 504 loan-level FOIA files (data.sba.gov), as of 2026-09-30; Loan Analytics loan-outcome cell SA-CT-C35.
Related feasibility study pages
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- Limited-service restaurant feasibility study company
- SBA 7(a) Quick Service Restaurant Feasibility Study
- SBA 504 Quick Service Restaurant Feasibility Study
- SBA feasibility study consultant
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